Frequently Asked Questions

We’ve answered common questions below and hope these answers are helpful. If you still have a question after reviewing this page, please give us a call. We’d be happy to answer any additional questions you may have. IT Works is here to help!

How do I get started?

You can call the office at (586) 685-0505 or email us at We will discuss what kind of treatment you are looking for and go from there.

What does therapy include?

You will begin with an evaluation by our therapy team. We will ask you questions about your pain and take measurements to determine your mobility. From there, our team will design a treatment plan that is specific to your needs.

What insurances do you accept?

IT Works accepts the following insurance policies as a payment form. If you have any questions or unsure if we accept your insurance, please give us a call at (586) 685-0505.

    • Blue Cross Blue Shield
    • Medicare
    • Worker’s Compensation
    • Automotive Insurance

Do I need a referral from my doctor?

Yes, you will need a prescription from a physician. We will base our treatment plan on your doctor’s orders and will correspond with the doctor if necessary.

What should I bring to my first appointment?

You will need any completed paperwork that you have downloaded from our site, your prescription, driver’s license and insurance card.

What can I expect at my first visit?

Your first visit will last about an hour. We will talk with you about your pain and how it came about. Depending on what type of treatment you are seeking, measurements may be taken to determine your mobility restrictions. You will receive some hands-on treatment at this time as well. Your therapist(s) will then determine a treatment plan and a schedule will be set up for you.

Will I be sore after treatment?

Our goal is to decrease pain overall. However, pain may be present throughout your healing process. Our team will work with you to make sure that we use the best possible methods to manage your pain and make you comfortable.

What kind of certifications do your therapists have?

All of our therapists (physical therapists, medical manual therapists, acupuncturists) are licensed in the state of Michigan. All therapists have received a degree or certification from an accredited educational facility in their particular field.

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